
Retail Team Lead
1 day ago
The role of an Assistant Store Manager involves leading a team in a fast-paced retail environment, fostering a culture of excellence and driving business growth.
Key responsibilities include:
- Managing inventory, including ordering and receiving stock to optimize sales and minimize waste
- Crafting a welcoming atmosphere for customers, promoting a positive brand image and increasing customer loyalty
- Providing exceptional customer service and resolving complaints efficiently, ensuring high customer satisfaction ratings
- Leading and motivating a team of sales assistants to achieve sales targets, recognizing and rewarding individual contributions
- Coordinating store operations, including scheduling, payroll, and staff training to ensure seamless day-to-day functions
Essential skills and qualifications include:
- Proven experience in a retail or hospitality environment, with a track record of success in sales and team management
- Exceptional communication and leadership skills, with the ability to inspire and motivate others
- Able to work effectively in a team environment, collaborating with colleagues to achieve shared goals
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
- RSA certification or willingness to obtain, demonstrating a commitment to responsible service practices
This is an exciting opportunity to take your retail career to the next level, working in a dynamic and supportive team that values innovation and excellence.
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