
Principal Backend Program Manager
2 weeks ago
About the role:
This is a high-impact technical leadership position, where you will oversee the delivery of complex backend systems and APIs. Your goal is to ensure seamless integration with both internal teams and enterprise customers.
- Define Delivery Strategy: Develop and execute a comprehensive delivery plan, aligning with business objectives and stakeholder expectations.
- Collaborate on Technical Design: Co-create API specs, define SLAs, and partner with engineering and architecture on thoughtful technical decisions.
- Plan and Prioritise Work: Translate high-level goals into clear milestones, helping teams focus and move forward together.
- Champion System Health: Bake in scalability, usability, and maintainability from day one, not as an afterthought.
- Coordinate Across Teams: Work across disciplines to unblock delivery, manage dependencies, and keep momentum high.
- Advocate for Clean APIs: Promote intuitive integration patterns, clear versioning, and strong monitoring practices.
- Bring Delivery Discipline: Introduce simple, repeatable ways of working that help backend teams deliver reliably and at speed.
Key skills and experience:
- Proven commercial experience in technical delivery roles, preferably in SaaS or platform companies.
- Track record of managing complex delivery programs involving backend systems and APIs.
- Ability to engage with engineers, understand system interactions, and communicate trade-offs effectively.
- Experience working on custom solutions or client-specific workstreams in fast-paced environments.
- Strong communication skills, with ability to manage stakeholders across technical and non-technical teams.
- Capacity to bring clarity to ambiguity, simplify complexity, and unblock teams with confidence.
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