
Retail Operations Director
2 weeks ago
We are seeking an accomplished Store Lead to helm our Byron Bay location. This senior role will see you spearhead a team of enthusiastic retail professionals, collaborating with your Assistant Store Manager to drive sales and key performance indicators (KPIs).
**Key Responsibilities:**
- Elevate store operations to achieve peak results in sales targets, KPIs, visual merchandising, stock levels, wage control, and shrinkage.
- Motivate the team to excel in KPIs and added value targets across stores.
- Closely monitor store sales to attain daily, weekly, monthly, and yearly targets – acknowledge outstanding achievements and identify areas for improvement.
- Effectively manage wage costs in-store, adhering to weekly wage targets and company rostering standards.
- Coach and mentor the team to maintain high morale and encourage individual development by ensuring training and succession plans are in place.
- Ensure efficient Occupational Health and Safety (OH&S) management and adhere to state and national OH&S legislation.
**Requirements:**
- 1+ years Retail Store Manager experience in a fast-paced environment.
- A motivated and driven attitude.
- A passion for leading and inspiring a team to succeed.
- The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPIs.
- Being operationally excellent and experienced with stock control and visual merchandising.
- Experience with effectively managing a roster and wage control.
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