
Disability Support Coordinator
2 weeks ago
Seeking a skilled professional to manage support coordination services under the NDIS environment.
The role involves day-to-day operations and management of support coordination service, ensuring individuals access supports and implementing NDIS plans in accordance with relevant standards.
Main duties include:
- Developing positive relationships with customers, their families, and stakeholders
- Taking intake referrals from various channels, including the National Disability Insurance Agency (NDIA)
- Providing responsive support coordination service, enabling people with disabilities to exercise choice and control when receiving supports and services
- Supporting individuals to access NDIS and other disability services
- Responding to requests for service, creating service bookings and claiming matters through the NDIS provider portal
- Carrying out administrative duties as required
- Complying with NDIS Code of Conduct and WHS Regulations and Guidelines
Selection criteria include:
- Good command of English
- Fluency in Vietnamese
- Tertiary qualifications in Social work, Education, Leisure and Recreation, Welfare, Community Services, Case Management, Disability or related disciplines
- Relevant knowledge and understanding of NDIS legislation
- Excellent communication, interpersonal, time management, and organisational skills
- Computer literacy
- Ability to work as a team and independently
- Holding valid police check certificate and first aid certificate
- Willingness to undergo NDIS Worker Screening Check prior to employment
- Holding a valid Driver's Licence and owning a fully insured vehicle
- Having at least two doses of COVID-19 Vaccination
Desirable experience includes working in NDIS Support Coordination and willingness to travel across different Sydney metropolitan areas.
Key Responsibilities
• Develop and implement support coordination plans in line with individual needs
• Provide support and guidance to individuals and their families
• Collaborate with healthcare professionals and service providers
• Ensure accurate record-keeping and reporting
What We Offer
• Competitive salary package
• Opportunity to make a meaningful difference in the lives of individuals with disabilities
• Ongoing training and development opportunities
• Collaborative and supportive work environment
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