Library Service Ambassador

4 days ago


Melbourne, Victoria, Australia beBeeClient Full time $85,059 - $105,845
Job Overview

The Client Experience Librarian plays a pivotal role in delivering exceptional library services to students and staff.

They engage with multiple channels daily, contribute to outreach programs, and foster a client-focused, supportive, and engaging library experience.

This role is based at our Geelong campus and requires full-time fixed-term employment.

Key Responsibilities
  • Deliver accessible and high-quality library services to meet student and staff needs.
  • Engage with diverse stakeholders, including students, staff, and the broader community.
  • Contribute to the development and implementation of outreach programs to promote library services.
Required Skills and Qualifications
  • Eligibility for Associate membership of the Australian Library and Information Association or equivalent experience/education/training.
  • Demonstrated experience in front-line customer service with a commitment to excellence.
  • Experience using various software applications and library operating systems.
  • Understanding of academic library services and their importance in supporting student success.
  • Ability to exercise sound judgment, initiative, diplomacy, tact, and discretion while handling sensitive information.
Benefits
  • Opportunity to work in a dynamic and supportive team environment.
  • Professional development opportunities to enhance skills and knowledge.
  • Flexible working arrangements to support work-life balance.


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