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Front Office Hotel Leader

2 weeks ago

Mackay, Queensland, Australia beBeeLeadership Full time $80,000 - $95,000

Hotel Front Line Leader

Discover a unique opportunity to take your hospitality skills to the next level and lead a team that creates unforgettable experiences for our guests.

Job Description

As a Front Office Supervisor, you will be responsible for leading a small team of passionate individuals who are dedicated to delivering exceptional service to our guests. You will work closely with the hotel management to ensure that all operations run smoothly and efficiently, and that our high standards of quality and customer satisfaction are maintained.

  • Lead a team of front office staff to deliver excellent guest service and achieve set targets
  • Supervise and train new staff members to ensure they have the necessary skills and knowledge to perform their duties
  • Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless communication and effective problem-solving
Required Skills and Qualifications

To be successful in this role, you will need:

  • A strong passion for providing exceptional guest service and creating memorable experiences
  • Previous experience in a leadership or supervisory role within the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • Ability to work under pressure and adapt to changing situations
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Discounted rates at Accor hotels worldwide through our employee benefit card
  • Access to training and development programs through our Academies
  • Opportunities for career advancement and professional growth
What We Offer

At Accor, we believe in investing in our people and offering them opportunities to develop their skills and advance their careers. As a Front Office Supervisor, you will have the chance to work with a talented team of professionals who share your passion for hospitality, and to contribute to the success of one of the world's leading hotel chains.