Regional Program Director

2 weeks ago


Sydney, New South Wales, Australia beBeeExcellence Full time $160,000 - $180,000
Program Lead

At JLL, we empower our professionals to drive growth and innovation.

We are committed to fostering a culture of excellence and delivering exceptional service to our clients.

This role will oversee regional programs, ensuring timely and efficient delivery of Facility Management services in accordance with Service Levels and Key Performance Indicators.

Key Responsibilities
  • Lead end-to-end regional programs using formal PMO processes, including charter development, timeline management, status reporting, and stakeholder coordination across regions.
  • Manage site operations, conduct daily inspections, coordinate subcontracted services per maintenance plans, maintain computerized systems, and oversee third-party service delivery.
  • Foster positive relationships with clients, contractors, and suppliers while managing satisfaction levels, preparing monthly reports, and delivering services per contract KPIs.
  • Ensure site financial operations meet targets, manage purchase orders, track spending against budgets, and perform CAPEX/OPEX forecasting.
  • Take ownership of all IFM projects as single point of contact, perform capital planning, complete forecasting processes, and ensure timely project completion.
  • Implement operational risk management programs, maintain disaster recovery plans, and coordinate health, safety, security, and emergency procedures.
  • Manage vendor relationships, maintain compliance records, negotiate service level agreements, conduct performance reviews, and ensure timely service delivery.
  • Evaluate operations for alignment with client priorities, implement best practices, maintain computerized systems, and support sustainability initiatives.
About This Opportunity

As a leader in the industry, we offer a dynamic work environment that promotes growth, innovation, and teamwork.

Our company is committed to delivering exceptional service and exceeding client expectations.



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