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NDIS Operations Lead Specialist
2 weeks ago
We are looking for a skilled NDIS Operations Lead Specialist to join our team in Australia. The successful candidate will be responsible for leading a high-performing team, ensuring operational excellence, and driving business growth.
The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to analyze complex issues and problems.
- Lead a high-performing team of individuals.
- Ensure operational excellence and drive business growth.
- Develop and implement strategies to improve operational efficiency and effectiveness.
- Manage and develop the Operations team by mentoring and coaching less experienced members.
Key Responsibilities:
- Manage and develop the Operations team.
- Develop and implement strategies to improve operational efficiency and effectiveness.
- Responsible for initiating, driving, and implementing change projects within operations.
- Effective implementation of Customer complaints management, reporting, and ensuring the improvement actions are implemented for enhancing customer satisfaction.
