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Country Road Sales Associate
2 months ago
About Country Road Group
Country Road Group is a leading Australian retailer of fashion, accessories, and home goods. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Country Road. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the smooth operation of the store.
Key Responsibilities
- Customer Service
- Provide exceptional customer service by greeting customers, answering questions, and making recommendations.
- Utilize tools available to stay up-to-date with the latest products and share knowledge with customers.
- Contribute to the smooth operation of the store by effectively managing stock and loss prevention.
- Maintain visual merchandising standards and ensure the store is visually presented in accordance with brand standards.
- Collaborate with store team members to deliver results and achieve sales targets.
- Embody the Country Road Group values and demonstrate a commitment to our customer-obsessed culture.
Requirements
- Customer Service Skills
- Exceptional customer service skills with a focus on providing a positive shopping experience.
- Proactive with good problem-solving skills to resolve customer queries and concerns.
- Flexibility to work weekends and extended trading hours as required.
- A natural optimism and helpful enthusiasm in everything you do.
- Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for our brands and customer-obsessed culture.
Benefits
- Employee Discounts
- Generous employee discounts of 40% across all our brands (Country Road, Mimco, Politix, Trenery, and Witchery).
- Opportunity to progress your career with us beyond the festive season.
About Us
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
