SME - Network Transformation Expert

2 months ago

Sydney, New South Wales, Australia Nokia Group Full time
Job Title: SME - Transmission

Job Summary:

Nokia is seeking a highly skilled and experienced Subject Matter Expert (SME) - Transmission to play a pivotal role in driving the transformation of our Managed Services business. The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for our customers.

Key Responsibilities:

  • Operational Expertise: Provide deep technical knowledge and expertise in MS operation, including network operations, service management, and customer experience.
  • Transformation Leadership: Actively contribute to the MS transformation by identifying and implementing process improvements, automation opportunities, and innovative solutions.
  • Collaboration with DevOps: Work closely with DevOps teams to ensure seamless integration of new tools, processes, and methodologies into existing Telco MS operations.
  • Strategic Planning: Assist in developing and executing the transformation roadmap, ensuring alignment with overall business objectives and customer needs.
  • Stakeholder Engagement: Collaborate with transformation stream leads and product owners to define requirements, set priorities, and achieve key deliverables.
  • Continuous Improvement: Identify opportunities for operational efficiency, cost reduction, and enhanced service delivery through continuous process improvement initiatives.
  • Training and Knowledge Sharing: Mentor and train operations team members on new technologies, tools, and processes introduced as part of the transformation.
  • Customer Focus: Ensure all transformation activities are customer-centric, delivering measurable improvements in service quality and customer satisfaction.
  • Reporting and Documentation: Prepare and maintain comprehensive documentation of transformation initiatives, including progress reports, metrics, and success stories.

Qualifications:

  • Education: Bachelor's degree in Telecommunications, Information Technology, or a related field. Master's degree or relevant certifications are a plus.
  • Experience: Minimum of 8 years of experience in MS Operations, with at least 3 years in a leadership or SME role.
  • Technical Skills:
    • In-depth knowledge of network operations, including Core/OSS/BSS systems, network management, and service assurance.
    • Proficiency in DevOps practices, including CI/CD, automation, and infrastructure as code.
    • Familiarity with cloud technologies and digital transformation methodologies.
  • Soft Skills:
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Ability to work effectively in cross-functional teams and manage multiple stakeholders.
  • Certifications: Relevant certifications such as ITIL, PMP, DevOps, or Agile are highly desirable.

Key Competencies:

  • Strategic Thinking
  • Operational Excellence
  • Innovation and Transformation
  • Customer Focus
  • Leadership and Mentoring
  • Collaboration and Teamwork

About Nokia:

Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

What We Offer:

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is Committed to Inclusion:

Nokia has received the following recognitions for its commitment to inclusion and equality:

  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

Join Us:

Nokia is committed to a culture of inclusion built upon our core value of respect. We are an equal opportunity employer and welcome applications from diverse candidates. Join us and be part of a company where you will feel included and empowered to succeed.

  • SME - Core Transformation Expert

    1 month ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job Title: SME - Core Transformation ExpertNokia Group is seeking a highly skilled and experienced Subject Matter Expert (SME) - Core Transformation Expert to play a pivotal role in driving the transformation of our Managed Services business.Key Responsibilities:Provide deep technical knowledge and expertise in MS operation, including network operations,...

  • SME - Core Transformation Expert

    2 weeks ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job SummaryNokia Group is seeking a highly skilled and experienced Subject Matter Expert (SME) - Core in who will play a pivotal role in driving the transformation of our Managed Services business. The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for our...

  • Senior Expert

    2 weeks ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job DescriptionNokia Group is seeking a highly skilled and experienced Subject Matter Expert (SME) to play a pivotal role in driving the transformation of our Managed Services business.The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for our customers.This role...

  • Senior Network Transformation Expert

    3 weeks ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job SummaryNokia Group is seeking a highly skilled and experienced Senior Network Transformation Expert to play a pivotal role in driving the transformation of our Managed Services business. The ideal candidate will have a deep understanding of Telco operations, managed services, and the ability to bridge the gap between operational expertise and...

  • SME - Core Telco Expert

    2 weeks ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job Description:We are seeking a highly skilled and experienced Subject Matter Expert (SME) - Core in who will play a pivotal role in driving the transformation of our Managed Services business at Nokia Group. The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for...

  • SME - Core

    4 weeks ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job Title: SME - CoreNokia Group is seeking a highly skilled and experienced Subject Matter Expert (SME) - Core to play a pivotal role in driving the transformation of our Managed Services business.Key Responsibilities:Operational Expertise: Provide deep technical knowledge and expertise MS operation, including network operations, service management, and...

  • Subject Matter Expert

    2 weeks ago

    Sydney, New South Wales, Australia Nokia Group Full time

    We are seeking a highly skilled and experienced Subject Matter Expert (SME) - Core in who will play a pivotal role in driving the transformation of our Managed Services business at Nokia Group. The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for our customers.The...

  • Process Transformation Expert

    3 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the roleAt Pyramid Global Technologies, we are seeking a skilled Process Transformation Expert to join our team.Key responsibilities include:Mapping current state processes through SME workshopsDeveloping To-Be state with technology changeAssisting the change team in change impact assessment due to technology changeDesirable skills...

  • Subject Matter Expert

    1 hour ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job SummaryNokia Group is seeking a highly skilled Subject Matter Expert (SME) - Core to drive the transformation of our Managed Services business.The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for our customers.Key Responsibilities:Operational Expertise: Provide...

  • Transformation Expert

    1 week ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Job DescriptionWe are seeking a highly experienced Transformation Expert to lead our insurance transformation initiatives in the APAC region. As a Senior Principal, you will be responsible for developing and executing strategies to drive business growth and improvement across the insurance value chain.Key ResponsibilitiesLead complex engagements to deliver...

  • Senior Transformation Expert

    1 week ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Job SummaryWe are seeking a Senior Transformation Expert to join our team at Infosys Singapore & Australia. As a Senior Transformation Expert, you will be responsible for leading complex engagements and collaborating with others to identify, sell, and deliver consulting projects dealing with strategies and plans for strategic transformation.Key...

  • Salesforce Transformation Expert

    2 weeks ago

    Sydney, New South Wales, Australia Kohort Partners Pty Ltd Full time

    .crm Transformation Expert WantedAbout the Role:We are looking for a talented Salesforce Developer to join our client's team. This is an exciting opportunity to work with a diverse and inclusive team, where your opinions are valued and your ideas can make a difference.Kohort Partners Pty Ltd is dedicated to unleashing the potential of businesses across...

  • Transformation Expert

    3 weeks ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Job Title: Transformation ExpertInfosys Consulting is a global management consulting firm that helps leading brands transform and innovate. Our consultants are industry experts who lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate...

  • Accounting Expert for Australian SMEs

    3 weeks ago

    Sydney, New South Wales, Australia Sleek Full time

    About the RoleWe are seeking an experienced Accountant to join our team at Sleek, a B-Corp company revolutionizing how entrepreneurs operate their businesses. As an Accountant, you will be the point of contact for Australian SMEs, ensuring smooth sailing of our operations and providing them with peace of mind.Key Responsibilities:Support a portfolio of...

  • Transformation Expert

    1 week ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Job SummaryWe are seeking a seasoned Transformation Expert to join our team at Infosys Consulting. As a key member of our organization, you will be responsible for driving complex change initiatives and leveraging your expertise to develop and implement customized solutions for our clients.Key ResponsibilitiesManage multiple and concurrent complex projects...

  • OpenText SME

    3 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking an experienced OpenText Subject Matter Expert (SME) with a strong background in SAP Integration. As an OpenText SME, you will play a key role in designing, implementing, and supporting OpenText solutions integrated with SAP systems for our clients.Key ResponsibilitiesDesign and implement OpenText solutions integrated with SAP systems Configure...

  • Insolvency Expert for SME Formalities

    1 day ago

    Sydney, New South Wales, Australia ALRA Full time

    Job Opportunity: We are seeking an experienced Insolvency Intermediate to join our team as we expand our services in the SME sector.About the Role:We are looking for a skilled professional with 1+ years of experience in insolvency and restructuring. The ideal candidate will have strong support for Chartered Accountants (CA) or Certified Practising...

  • SME - Data Engineering Expert

    4 weeks ago

    Sydney, New South Wales, Australia Nokia Group Full time

    Job Title: SME - Data EngineeringAt Nokia Group, we're seeking a highly experienced and innovative Solution Architect/Data Engineer to join our Transformation Office. This role is critical in defining and designing the frameworks that will support automation and transformation initiatives within our Managed Services (MS) operations.Key...

  • Network Security Specialist

    3 weeks ago

    Sydney, New South Wales, Australia HCF - IT & Transformation Full time

    Job SummaryWe are seeking a highly skilled Network Security Specialist to join our team at HCF - IT & Transformation. As a key member of our IT infrastructure team, you will be responsible for designing, deploying, and maintaining our network infrastructure, ensuring the security and integrity of our systems and data.Key ResponsibilitiesDesign, deploy, and...

  • Transformation Expert

    1 week ago

    Sydney, New South Wales, Australia Allens Operations Pty Ltd Full time

    About the RoleWe are seeking an experienced Transformation Expert to join our team at Allens Operations Pty Ltd. As a Transformation Expert, you will play a key role in leading and implementing organisational change initiatives aligned with our strategic goals.Key ResponsibilitiesLead client experience projects and support other significant change...