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Customer Service Ambassador

2 months ago


Gold Coast, Queensland, Australia Interstate AC Service Full time

About Interstate AC Service

We're seeking a talented Customer Service Representative to join our team of dedicated professionals. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our clients.

Key Responsibilities

• Handle inbound service calls with professionalism and empathy
• Drive customer satisfaction through voice, chat, and/or email communications
• Navigate through multiple systems to resolve customer inquiries
• Participate in ongoing training and skill development to enhance your expertise

About You

• You possess excellent communication and problem-solving skills
• You're eager to advance your career with a reliable company
• You can multitask and work effectively in a fast-paced environment
• You're 18+ years of age and have a high school diploma (higher education preferred)
• You pass a criminal background check

About the Benefits

• Growth opportunities through various development programs
• SitelFit wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Education and Experience

• High school diploma or equivalent
• Call Center experience a plus
• Specialized certifications in customer service a plus

Job Segment

Customer Service Representative, Call Center Representative, Social Media, Call Center, Customer Service, Marketing


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