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Hospitality Operations Manager

2 months ago

Port Macquarie, New South Wales, Australia Hungry Jack's® Pty Ltd Full time

Become a pivotal leader in our restaurant operations. We are seeking individuals who are dedicated to providing exceptional service and maintaining high standards of quality and cleanliness for our patrons. Ideal candidates will possess experience in:

  • Delivering outstanding customer experiences with a focus on guest satisfaction
  • Leading teams in a fast-paced, high-volume dining environment
  • Overseeing financial performance and managing profit and loss statements

This role requires full-time commitment and flexibility to work various shifts, including days, nights, and weekends, to foster a culture centered around guest satisfaction.

Key Responsibilities:
  • Ensuring safety leadership through our Work Safe, Home Safe initiative
  • Fostering a culture that prioritizes guest satisfaction in every restaurant
  • Leading a high-performing team while developing a strong talent pipeline
  • Enhancing brand presence through strategic business planning
  • Managing restaurant operations to achieve profitability
  • Driving change initiatives while keeping team engagement high
  • Continuing personal growth and development in the managerial role
Why Choose Hungry Jack's?
  • Commitment to a culture focused on guest satisfaction
  • Work for an organization that values both its internal team and the community
  • Opportunities for personal growth through leadership programs and training
  • Access to confidential support through our Employee Assistance Program
  • Potential eligibility for performance-based bonuses
  • Incentives for restaurant performance
  • Enjoy discounts while working and on days off
  • Access to a growing portfolio of employee benefits
Requirements:

All candidates must provide a National Police Check. Please note that having a criminal record does not automatically disqualify an applicant; each case will be evaluated individually.