Content Operations Manager

5 days ago

Sydney, New South Wales, Australia Amazon Full time
{"title": "Job Description", "content": "About the Role

We are seeking a highly organized and detail-oriented Content Operations Manager to join our APAC team. As a key member of our operations team, you will be responsible for supporting the seamless implementation and administration of our content agreements across the Asia-Pacific region.

As a Content Operations Manager, you will leverage your expertise in IP rights and contract management to support day-to-day operations across our content deal pipeline. You will act as an implementation partner to our Business Affairs, Publishing Partnerships, Legal, Finance, and Catalog Ops Teams, collaborating cross-functionally to execute on new deals and contract changes.

Your primary focus will be supporting the day-to-day operations and data integrity of our APAC content deal pipeline to ensure compliance, transparency, and a positive creator experience. You will maintain data in key systems, onboard content providers, communicate contractual requirements to downstream teams, and work to align operations across APAC marketplaces.

About You

We are looking for a detail-oriented, process-driven professional with a passion for contract administration and rights management. If you have experience in operations, IP licensing, or a similar role in media and entertainment, we would love to hear from you.

As a Content Operations Manager, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You will be responsible for:

  • Supporting operations, data, and contract management across the full deal lifecycle
  • Partnering with Audible's Legal, Business Affairs, Publisher Partnerships, Finance, and Catalog Ops Teams to ensure contractual provisions can be implemented effectively
  • Onboarding new content providers, entering data in content systems, requesting upfront payments, troubleshooting issues, and coordinating next steps downstream
  • Driving the validation and upkeep of Audible's contract data; acting as a gatekeeper to ensure compliance and accuracy
  • Managing contract changes and updates across key systems; performing periodic reviews to ensure changes are implemented consistently and correctly
  • Program managing the implementation of high-profile deals and rights-related initiatives
  • Contributing to cross-functional initiatives pertaining to rights management
  • Creating, reviewing, and sharing reports to improve operations and inform business planning
  • Planning and executing data clean-up projects, conducting ad hoc research, and responding to inquiries and trouble tickets
  • Collaborating to ensure operational readiness for successful launches
  • Partnering with APAC and global counterparts to align on best practices and drive process improvements
About Audible

Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers' daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit https://www.audible.com/.

Basic Qualifications

We are looking for candidates who possess the following qualifications:

  • Fluency in English and Japanese, both written and verbal
  • Experience in operations, IP licensing, or a similar role in media and entertainment
  • Working knowledge of database concepts, best practices, and SQL
  • Functional fluency in Outlook, Excel, MS Word, and PowerPoint
Preferred Qualifications

We are looking for candidates who possess the following qualifications:

  • Strong attention to detail, highly organized with a focus on timeliness and impact
  • Demonstrated ability to listen well and communicate effectively with a wide range of people
  • Working knowledge of Airtable
Acknowledgement of Country

In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

"}

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