Community Support Specialist
3 days ago
SACARE Broadview, South Australia, Australia is seeking a Service Coordinator to join their Rostering/ Scheduling Coordination Team.
The successful candidate will be at the forefront of communication, building and maintaining relationships with clients and the broader workforce. This role will provide a 7 day/week, 24-hour service, connecting clients with Disability Support Workers in the community.
Main Responsibilities:- Scheduling and facilitating support services to a diverse range of clients.
- Developing and maintaining strong partnerships with Disability Support Workers providing front-line care services to clients in the community.
- Maintaining confidential and accurate documentation and records related to client care, preferences, and service delivery information.
- Escalating issues related to service delivery and client care to relevant clinical and/or management bodies when required.
- Collaboratively problem-solving and presenting effective solutions to advocate for clients to ensure their needs are met.
- Daily administrative, data-entry and supportive functions as directed by the Line Manager.
- Previous experience in a comparable scheduling position.
- Experience in a scheduling environment with the ability to complete allocations accurately and in a timely manner.
- Experience in the Disability sector (or Community Services sector), including knowledge of NDIS and DHS standards.
- Understanding of current Disability-related legislation, policy, and standard operating processes.
- Ability to work collaboratively and influence a range of internal and external stakeholders at varying levels of seniority.
- Ability to work autonomously with initiative and problem-solving abilities.
- Excellent interpersonal and communication skills with the ability to work with individuals from diverse backgrounds.
- Current unrestricted Driver's License.
- DHS Working with Children & NDIS Workers Check (mandatory).
This role will be predominately based at our Broadview office. Some travel to meet with clients within the community may be required.
Benefits:- An excellent workplace culture that drives innovation across the disability industry.
- A dog-friendly office for well-behaved dogs.
- On-site gym and daily PT sessions with our in-house wellbeing coach.
- Free flu vaccinations.
- Flexible working arrangements.
- Professional Development opportunities.
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