Front Office Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Title: Front Office Specialist

We are seeking an organized and detail-oriented individual to join our team as a Front Office Specialist. This role involves providing exceptional guest service, handling front office operations, and ensuring seamless day-to-day activities.

Key Responsibilities:

  • Guest Interactions: Manage arrivals and departures, respond to guest inquiries, and resolve any issues promptly.
  • Front Office Operations: Coordinate with housekeeping, reservations, and maintenance teams to ensure smooth hotel operations.
  • Cash Handling: Process transactions accurately and efficiently.

Required Skills and Qualifications:

  • Availability: Availability for shift work, including PM shifts (3PM-11PM) and Night Audit shifts (11PM-7AM).
  • Communication: Excellent verbal and written communication skills.
  • Organizational: Impeccable grooming and presentation, with strong organization and time management skills.

About the Role:

This is an exciting opportunity to work in a fast-paced environment, providing excellent guest service and contributing to the success of our hotel. If you have a passion for delivering exceptional customer experiences and working in a dynamic team, we encourage you to apply.

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