Construction Platform Integration Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeImplementation Full time $100,000 - $140,000
Project Implementation Specialist

We are seeking a highly skilled Project Implementation Specialist to join our team. The successful candidate will play a critical role in ensuring new clients are onboarded successfully, trained effectively, and gain full value from our platform.

The key responsibilities of this role include:

  • Managing the full client onboarding process from initial configuration through to go-live.
  • Setting up client templates, document structures, workflows, cost codes, and scheduling/program frameworks.
  • Delivering engaging training sessions for project teams, site staff, and executives.
  • Providing guidance on best practices for using our platform's modules including finance, accounts payable, scheduling, site management, safety, and quality.
  • Partnering with clients to understand their processes and translating them into our platform's workflows.
  • Acting as the primary point of contact during implementation, ensuring smooth adoption and proactive issue resolution.
  • Supporting change management initiatives by helping clients transition from multiple legacy systems to our unified platform.
  • Working closely with our Product and Client Success teams to feedback client insights and feature requests.
Requirements
  • Experience in software implementation, SaaS onboarding, or client success (construction industry experience highly regarded).
  • A strong understanding of construction processes such as cost control, scheduling, document management, safety, and quality.
  • Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.
  • Organised, detail-oriented, and capable of managing multiple projects simultaneously.
  • Tech-savvy with an ability to quickly learn and teach new software.
  • Willingness to travel to client sites for onsite training and implementation.

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