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Dining Operations Lead

2 weeks ago

Gladstone, Australia beBeeMotivated Full time $60,000 - $80,000

Job Overview:

We are seeking a highly motivated and experienced Food and Beverage Operations Manager to lead our café team and deliver exceptional guest experiences.

Main Responsibilities:

  • Oversee daily floor operations to ensure efficient, high-quality service.
  • Work closely with the Food & Beverage Manager to achieve operational and service goals.
  • Build a strong knowledge of our food and beverage offerings to confidently promote them to guests.
  • Collaborate with the kitchen team to deliver consistent quality and presentation.
  • Supervise, train, and support Food & Beverage Attendants to perform at their best.

Key Qualifications:

  • 12+ months in a supervisory role within hospitality.
  • Minimum 3 years' experience in a restaurant, cafe or hotel environment.
  • Exceptional communication and customer service skills.
  • A proactive, positive, and professional attitude.
  • Strong self-motivation and the confidence to lead a team.
  • Diploma in Hospitality Management or similar (advantageous but not essential).
  • Flexibility to work weekends and occasional evenings.

Benefits Package:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: Discounts on stays at Minor Hotels in Australasia.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

Oaks Gladstone Grand Hotel is part of Minor Hotels, a global organisation offering boundless opportunities to thrive and succeed. Our people drive the success of our business; we invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

We value our people as the heart of our success. Joining Minor means you will enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance.