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Client Support Officer
2 months ago
The Victorian Government is seeking a highly motivated and customer-focused Client Support Officer to join our team at The Orange Door. As a key member of the Hub Support Team, you will provide a first point of contact for people accessing our services, responding to face-to-face, electronic, and telephone enquiries, and providing responsive and timely advice and connections to services.
Key Responsibilities- Support the Hub Manager and broader Hub workforce in delivering client-focused objectives as aligned with strategic policy directions for The Orange Door.
- Competently and sensitively prioritise tasks to provide optimal service delivery to clients.
- Exercise advanced interpersonal communication skills in response to diverse presentations of client needs, including sensitivity to changes in behavioural presentation and indicators of risk and aggression.
The Victorian Government offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to developing and supporting a workforce that is well-equipped and highly motivated.
All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
