Dynamic Hospitality Leader
6 days ago
We are a leading hospitality group, proud to offer an exciting opportunity for a seasoned leader to join our team at Edinburgh Castle Hotel in Kedron. With a focus on exceptional guest experience and employee development, we seek a charismatic leader who can motivate and inspire a large, multi-skilled team.
About the RoleThis dynamic leadership position is responsible for overseeing the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, recruiting and training team members, rostering, and providing exceptional customer service. We are looking for someone who is passionate about delivering memorable experiences for our guests and driving business growth through innovative initiatives.
Key Responsibilities- Lead and develop a high-performing team to achieve exceptional guest satisfaction ratings
- Manage venue operations, ensuring seamless execution of events and daily activities
- Develop and implement strategies to drive revenue growth and enhance the overall customer experience
- Collaborate with cross-functional teams to identify opportunities for improvement and implement changes
- Minimum 2+ years of hospitality leadership experience, preferably in food, beverage, and gaming sectors
- Proven track record of developing and leading high-performing teams
- Excellent communication and interpersonal skills, with ability to build strong relationships with colleagues, managers, and guests
- Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions
- A competitive salary package of $74,000+, plus superannuation and performance-based bonuses
- A comprehensive training program, designed to support your professional development and career growth
- A range of benefits, including exclusive discounts on hotel stays, meals, and merchandise, as well as access to health and wellbeing services
- A dynamic and supportive work environment, with opportunities to collaborate with a talented team of professionals
ALH Hotels is part of the Endeavour Group, a leading provider of hospitality and retail services. We pride ourselves on delivering exceptional customer experiences and creating memorable moments for our guests. Our team is passionate about providing outstanding service, promoting teamwork, and celebrating individual achievements. If you're a motivated and results-driven leader who shares our values and vision, we'd love to hear from you.
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