Heavy Duty Truck Parts Coordinator

2 weeks ago


Brisbane, Queensland, Australia Penske Full time

About Penske

Penske is a leading distributor of premium power systems solutions with a global presence. We operate across various markets, including road transport, energy solutions, mining, rail, defence, and commercial marine.

Our National Parts Distribution Centre in Wacol offers an excellent opportunity for a skilled Parts Interpreter to join our dynamic team.

Your New Opportunity:

We are seeking a highly motivated individual to provide customer service support to dealers/branches with their parts technical enquiries. The successful candidate will liaise with OEM partners, internal departments, and PDC staff to resolve parts-related issues.

About the Role:

  • Provide expert advice on engine, transmission, and chassis components.
  • Liaise with OEM partners to resolve complex parts queries.
  • Collaborate with internal departments to provide timely responses to customers.
  • Implement standardised answers to FAQs and use CRM database effectively.
  • Support in IDS Inventory and Freight Management Systems.

About You:

  • A strong customer service ethos and ability to communicate effectively.
  • Knowledge/experience in heavy-duty truck and/or heavy-duty engine background.
  • Excellent problem-solving skills and positive communication style.
  • Ability to work with computer operating systems (IDS, ERA, and CRM).

What We Offer:

  • Flexible work arrangements that suit your needs.
  • Onsite parking and accredited training & development programs.
  • Commitment to providing safety, technical, and leadership training.
  • Competitive remuneration package with salary estimated at $70,000 - $90,000 per annum.
  • Reward and recognition programs, employee referral fees, and access to discounted travel and health insurance benefits.

Join Our Team:



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