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Retail Leadership Specialist
2 weeks ago
This leadership role involves heading a team that is passionate about delivering exceptional customer experiences. Your ultimate goal will be to create an environment where your team members can grow, develop their skills, and become the best versions of themselves.
As a leader in this retail environment, you will be expected to build strong relationships with customers, foster a culture of excellence, and drive business results through effective teamwork and collaboration.
Key Responsibilities:
- Build a loyal portfolio of customers and drive sales growth by providing personalized service and exceeding customer expectations.
- Develop and implement strategies to recruit, lead, and grow a high-performing team with a growth mindset.
- Strive for excellence in every customer interaction and ensure that customer satisfaction is at the forefront of all decision-making.
About You:
Our ideal candidate has experience as a Store Manager in a multi-cultural retail environment with a minimum of 3 years' experience. They also have worked in luxury, Fashion/Cosmetics/Lifestyle Brands and possess excellent leadership and coaching skills. Strong communication and interpersonal skills are essential for success in this role.
What We Offer:
- Discounts on Swarovski products.
- Employee Assistance Program.
- Volunteering leave.
- Learning and development programs.