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Customer Service Representative
2 weeks ago
We are seeking an experienced Customer Service Representative to join our team at a premier aquatic centre. This role requires delivering exceptional service, educating the public on water safety, and fostering a dynamic environment.
As a key member of our team, you will be responsible for:
- Providing outstanding customer service in a professional manner.
- Offering information on services, operational hours, and general inquiries accurately.
- Ensuring all bookings are logged correctly in the system.
- Responding promptly to inquiries via face-to-face interactions, email, and phone.
- Preparing, selling, and serving food and beverages.
- Handling cash and operating EFTPOS machines securely.
- Managing emergency situations and handling difficult customers effectively.
- Working with Children Check.
- Child Safe Environments Certificate.
- Provide First Aid (Desirable).
We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.