Senior Operations Director
5 days ago
Company Overview: Connect Personnel is a renowned recruitment agency with 29 years of experience in connecting talented professionals with top employers. Our commitment to excellence has earned us a reputation as one of the leading staffing agencies in regional Australia.
About the Role: We are currently seeking an exceptional Senior Operations Director to lead our operations team and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of the team, developing and implementing strategies to improve operational efficiency, and ensuring seamless delivery of customer services.
Key Responsibilities:
• Lead and mentor the Customer Support, Field Service, and Field Delivery teams to achieve outstanding results
• Develop and implement processes and strategies to deliver best-in-class customer services, including creating processes for international markets
• Oversee the financial performance of the departments, budgeting, forecasting, and cost management to ensure profitability and alignment with organisational goals
• Identify and assess potential risks to the operations and implement strategies to mitigate those risks effectively
• Work closely with senior management to address operational issues and implement solutions to improve overall performance
About You:
• Bachelor's degree in Business Administration, Operations Management, or a related field
• At least 5 years of experience in an operations management role, preferably in a leadership position
• Proven track record of developing and implementing effective processes and procedures to improve operational efficiency
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines
• Excellent problem-solving and analytical skills, with the ability to identify and address operational issues and implement solutions
• Exceptional communication and interpersonal skills, with the ability to work effectively with all levels of the organisation
What We Offer:
We offer a competitive salary package, commensurate with experience, which includes a base salary of $120,000 - $180,000 per annum, plus superannuation and other benefits. This is a fantastic opportunity to join a dynamic and growth-oriented company, where you can make a real impact and advance your career.
How to Apply:
Please submit your resume and cover letter through Seek. For further information, please contact Dan Kery, BEng, on 0406 537 706. Don't miss this chance to take your career to the next level
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