Operations Team Member

3 weeks ago

Browns Plains, Queensland, Australia The Good Guys Full time

About The Good Guys

We're a leading electrical and appliance retailer with a strong presence in Australia. Our mission is to help families live better for less, and we're committed to delivering exceptional customer experiences across our nationwide network of stores.

Why Work with Us?

  • We have a supportive and inclusive team culture that values transparency and open communication.
  • We're a multi-award-winning brand with a rich history in the Australian retail market.
  • We offer a competitive salary package, a leading commission structure for sales positions, and generous team member discounts across The Good Guys and JB Hi-Fi.
  • You'll work with exciting, industry-leading products and brands from Apple to Dyson, Samsung, Nespresso, Weber, and more.
  • We're committed to giving back to our community through our 'Doing Good' and 'Helping Hands' workplace giving programs.
  • You'll have access to ongoing training and development opportunities from day one.
  • We offer fantastic long-term career opportunities across the broader The Good Guys/JB Hi-Fi group.

The Role

As an Operations Team Member, you'll play a critical role in delivering store operations activities in support of a sales-focused culture and profitable sales growth. You'll work closely with the Operations Manager to ensure effective store administration, inventory management, and customer experience.

Key Responsibilities

  • Deliver effective store administration, including cash handling, banking integrity, systems access, and data integrity.
  • Contribute to financial performance through effective inventory management and management of controllable expenses.
  • Manage all sales channel fulfillment in line with procedures.
  • Work collaboratively as part of a team to deliver a consistent positive store and channel experience for customers.
  • Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing, and presentation.
  • Continuously improve sales skills and product knowledge through available online platforms and development opportunities.

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