Digital Innovation Manager

3 days ago

Sydney, New South Wales, Australia beBeeDigitalProducer Full time $90,000 - $120,000

Are you a creative problem solver looking for a challenging role in digital content management? At our company, we strive to deliver exceptional customer experiences through innovative furniture products and technology. Our mission is to combine customer-centric solutions with world-class fulfillment platforms and outstanding service.

This Digital Producer position involves collaborating with multidisciplinary teams on various projects, product launches, and marketing events. Your primary goal will be to manage, maintain, and develop our websites, ensuring they are up-to-date, optimized, consistent, and relevant to our target audience. This includes analyzing user flows and pages for improved engagement and conversion.

Key Responsibilities:

- Assist in managing content across all of our websites, focusing on the Australian market.

- Collaborate with UX designers, engineers, marketers, and data analysts to optimize user experience and drive business outcomes.

- Foster a customer-centric approach by championing customer experience and understanding.

- Adhere to Agile methodologies, providing project and ongoing support as the digital product owner for business-as-usual activities.

- Contribute to strategic and business-as-usual digital initiatives, including product launches, sales campaigns, content creation, deployment, monitoring, and troubleshooting.

Requirements:

- Knowledge and understanding of digital design fundamentals, including user experience design and user-centered design.

- Ability to work on multiple projects with varying timelines, being highly organized and able to manage and communicate with stakeholders effectively.

- Experience with Content Management Systems (CMS) in a marketing or e-commerce organization, preferably Contentful.

- Familiarity with Conversion Rate Optimization (CRO) tools, particularly VWO, Mixpanel, Ninetailed, Contentsquare, etc.

- Good knowledge of HTML and CSS, with ability to learn and adapt to new technologies.

- Experience working with multiple stakeholders, deadlines, and managing multiple websites in a fast-paced global environment.

What We Offer:

- Opportunities to work on diverse projects and contribute to the growth and development of our digital presence.

- Collaborative and dynamic work environment with a team of experienced professionals.

- Continuous learning and professional development opportunities to stay up-to-date with industry trends and best practices.

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