Customer Experience Specialist

1 week ago

Gold Coast, Queensland, Australia beBeeDesign Full time $60,000 - $80,000

As a Design Consultant, you'll play a pivotal role in bringing customers' dreams to life by delivering exceptional customer experiences.

The Role:
  • Maintain the showroom's visual presentation to the highest level
  • Establish and build strong relationships with customers while delivering superior customer service
  • Engage with customers face-to-face and over the phone to consult and promote sales
  • Work collaboratively with the team to achieve set sales targets and maximise campaign sales
  • Assist customers with their purchasing decision by identifying their needs and suggesting suitable options

You'll have the opportunity to work with a well-established and experienced team, offering attractive remuneration and generous career development opportunities. You'll also enjoy a supportive and friendly team environment and various employee benefits.

About You:
  • Ideal candidates will come from a retail sales, hospitality, colour consulting or front-facing customer service background
  • Experience working with textiles or Interior Design is desirable but not essential
  • You'll possess a keen eye for detail, be a team player who is flexible and adaptable, and have excellent professional presentation skills
  • You'll also be results-focused with a continuous improvement mindset, able to learn quickly and pick up on customer cues

Key Requirements:

• Retail sales experience

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Results-driven and proactive approach

• Continuous learning and self-improvement

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