Event Planning Coordinator

3 days ago


Gold Coast, Queensland, Australia Gold Coast Convention and Exhibition Centre Full time
Company Overview
The Gold Coast Convention and Exhibition Centre is a world-class venue that hosts various events, providing an excellent experience for attendees. We are committed to delivering exceptional service and creating memorable entertainment experiences.

Job Description
We are seeking a detail-oriented and efficient Scheduling Supervisor to take ownership of the scheduling and rostering process for the Technology team on a 12-month contract. This role involves coordinating event setups, operations, and pack-downs while proactively managing workforce availability, skill levels, and health and safety requirements.

Key Responsibilities:
  • Plan and schedule team member requirements for the Technology team (Audio Visual and Information Technology) to optimize workforce allocation.
  • Ensure accurate entry of Momentus operational scripting for each event in consultation with the Production team.
  • Work closely with other departments to ensure AV scheduling aligns with broader business needs.
  • Manage Humanforce data entry and roster the team in accordance with the GCCEC Enterprise Agreement, legislation, availability, and required skill levels.
  • Oversee team member allocation, ensuring availability, fatigue management, and shift turnaround times comply with health, safety, and well-being requirements.
  • Maintain accurate data entry within Humanforce, verifying timesheets daily, resolving discrepancies, recording appropriate shift types, and ensuring payroll deadlines are met.
  • Assist the AV Operations Manager in maintaining a skills matrix and updating relevant information in Humanforce.

About You
The ideal candidate will have experience in workforce scheduling, rostering, or event coordination, knowledge of scheduling software, workforce management, and enterprise agreements, familiarity with AV, IT, or event operations, proficiency in Humanforce, Momentus, and Microsoft Office 365, strong organizational and time management skills, a high level of attention to detail, excellent communication and interpersonal skills, and the ability to work under pressure and adapt to changing priorities.

Benefits
The Gold Coast Convention and Exhibition Centre offers a range of benefits, including free undercover parking, discounted onsite team member café, paid parental leave, discounted food and beverage and accommodation at The Star Entertainment Group properties, access to health & wellbeing programs, ongoing learning and development opportunities, and a reward & recognition program.

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