
Business Collections Specialist
6 days ago
About Us
We are a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand. We have been providing our Members with the solutions that really matter since 1974, centred around our flagship Trade Account.
The Trade Account gives our Members access to instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.
Beyond that, our Members can also access a wide range of exclusive products designed to support their business to thrive.
Role Overview
This key role is responsible for managing overdue accounts, ensuring timely payments, and driving operational excellence and team development.
About You
We are looking for a proven experience in credit control or collections, ideally in a senior or supervisory role.
Key Responsibilities
This role will lead and support the collections team to achieve monthly targets and KPIs, manage high-value and complex accounts, and execute collection strategies and process improvements.
Liaising with internal departments and external stakeholders to resolve disputes and preparing regular reports on collection performance and risk exposure is also essential.
Requirements
A minimum of 3 years in a similar role and experience in leadership are highly valued.
Benefits
We offer flexible work arrangements, training opportunities, paid parental leave, and a range of benefits including a reward and recognition program and wellness program.
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