Financial Services Support Specialist
2 months ago
Job Summary:
Sydney-based financial services firm seeks a Trading Applications Support Analyst to join their Sydney office, working with a global production support team. Key responsibilities include day-to-day production regional support for Capital Markets Brokerage Trading Applications.
Key Responsibilities:
- Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market application.
- Liaise with upstream and downstream application teams, and support business and operations partners and clients.
- Collaborate with a global production support team in a follow-the-sun model.
Requirements:
- Experience working in Onsite/Offshore model, particularly supporting APAC, UK, and US business lines.
- Incident management and ticket workflow experience, with ServiceNow/ITIL Methodologies required.
- Excellent oral and written communication skills, with ability to speak confidently to traders.
What We Offer:
A great hourly rate based on experience, and employment as an on-site contractor via Anton Murray Consulting with our client in Sydney.
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