Financial Services Support Specialist

2 months ago


Sydney, New South Wales, Australia Anton Murray Consulting Full time

Job Summary:

Sydney-based financial services firm seeks a Trading Applications Support Analyst to join their Sydney office, working with a global production support team. Key responsibilities include day-to-day production regional support for Capital Markets Brokerage Trading Applications.

Key Responsibilities:

  • Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market application.
  • Liaise with upstream and downstream application teams, and support business and operations partners and clients.
  • Collaborate with a global production support team in a follow-the-sun model.

Requirements:

  • Experience working in Onsite/Offshore model, particularly supporting APAC, UK, and US business lines.
  • Incident management and ticket workflow experience, with ServiceNow/ITIL Methodologies required.
  • Excellent oral and written communication skills, with ability to speak confidently to traders.

What We Offer:

A great hourly rate based on experience, and employment as an on-site contractor via Anton Murray Consulting with our client in Sydney.



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