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Head of People Experience

2 months ago


Melbourne, Victoria, Australia blueAPACHE Full time
About Us

At blueAPACHE, we're proud to be an Australian-owned and award-winning Managed Service Provider. We've been recognized as Mid-Market Partner of the Year at the ARN Innovation Awards for five consecutive years.

We're a vibrant organization with a clear vision and strong leadership. Our core values are centered around employee and customer experience, and we're committed to building a diverse and inclusive workplace where everyone can thrive.

Job Summary

We're seeking a highly skilled and experienced Head of People to join our Senior Leadership Team. As a key member of our leadership team, you'll play a critical role in driving our people strategy and ensuring we maintain a high-quality employee experience.

Key Responsibilities
  • Lead the People Experience Team to deliver effective and business-focused services that build capability within our people leaders.
  • Manage a team of two People Coordinators, one onshore and one offshore.
  • Oversee the management and governance of our people systems, policies, and procedures.
  • Optimize our HRIS (Rippling) and onboarding processes (emborder) to ensure seamless workflows and policies.
  • Provide expert advice and guidance on current industrial award provisions, legislative matters, and change management processes.
  • Manage multiple relationships with providers and government bodies, including EOR, Workcover, and employee benefit providers.
  • Develop and implement people experience-related plans, policies, strategies, and key projects to support our company culture pillars.
  • Balance business performance with strategic priorities while minimizing risk.
  • Implement modern practices around performance management, staff development, career succession planning, and staff retention.
  • Oversee the onboarding of new employees and ongoing development of our current team.
  • Be a culture champion and drive change that has a long-term positive impact on the business.
  • Work in an unstructured environment, have difficult conversations, and manage ambiguity.