Product Manager for Customer Experience Enhancement

3 weeks ago

Sydney, New South Wales, Australia Amazon Full time
About the Role

Amazon Australia is growing rapidly, and we are seeking a driven Product/Program Manager to own feature enhancements that define the customer fulfillment experience.

This is a rare opportunity to join a fast-paced, start-up environment in one of the world's most pioneering companies.

  • Key Responsibilities:
  • Be passionate about the customer experience and delivering innovative enhancements on behalf of customers
  • Be willing to "roll up your sleeves" and operate with limited guidance
  • Have strong interpersonal skills and the ability to influence remote teams, both tech and non-tech
  • Bring analytical horsepower, enhanced excel skills (and ideally SQL), and a deep curiosity about how things work
  • Possess advanced project management skills, ideally experienced working in agile environments
  • Be commercially savvy and have excellent business judgment
  • B Bring operational rigor, holding your program stakeholders accountable to the highest of standards

What You'll Need

  • 3+ years of product management experience
  • Experience managing technical products or online services
  • Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services

Preferred Qualifications

  • Knowledge of SQL and VBA at an advanced level
  • Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Amazon's Commitment to Diversity and Inclusion

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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