Hospitality Service Specialist

1 month ago


North Ryde, New South Wales, Australia Marriott Full time

Job Overview:


We are seeking a highly skilled and dedicated Hospitality Service Specialist to join our team. As a key member of our service staff, you will be responsible for ensuring the highest level of customer satisfaction by providing exceptional service and support.



About Us:


Courtyard is a leading hospitality brand known for its commitment to excellence and dedication to providing a unique and memorable experience for our guests. Our team members are passionate about delivering exceptional service and exceeding our guests' expectations.



Responsibilities:


Your primary responsibilities will include:



  • Providing top-notch customer service to ensure guest satisfaction
  • Assisting with the setup and maintenance of work areas to ensure efficient operations
  • Inspecting and maintaining the cleanliness and presentation of all china, glass, and silver prior to use
  • Maintaining a clean and safe work environment, adhering to company policies and procedures
  • Supporting team members to achieve common goals and objectives


Requirements:


To be successful in this role, you must have:



  • A strong passion for delivering exceptional customer service
  • The ability to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • The ability to maintain confidentiality and handle sensitive information
  • A willingness to learn and adapt to new situations


Benefits:


We offer a comprehensive benefits package, including:



  • A competitive salary range of $40,000 - $60,000 per year
  • A generous benefits package, including medical, dental, and vision coverage
  • A 401(k) plan with matching contributions
  • Tuition reimbursement and professional development opportunities
  • A fun and supportive work environment


How to Apply:


If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your qualifications and experience.



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