Senior Community Services Manager
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Senior Community Services Manager to lead our team of Community Workers in Northern and Western Sydney. As a Senior Community Services Manager, you will be responsible for the day-to-day supervision, direction, and management of Community Workers, ensuring they provide high-quality care to our older clients.
Key Responsibilities:
* Supervise and manage a team of Community Workers, providing guidance and direction to ensure they meet the service demands of the region.
* Conduct performance reviews, Performance Discussion Documents (PDD), and provide feedback to Community Workers to improve their performance.
* Work closely with Coordinators and Care Advisors to address any service delivery concerns and provide feedback.
* Investigate incidents and complaints relating to Community Worker performance.
* Plan and manage leave requests for Community Workers.
* Organise, plan, and document community worker meetings.
About You:
* You will have a minimum of 3 years of experience in a supervisory position, with some experience in managing performance.
* You will have a high level of verbal and written communication skills, with the ability to learn new software programs.
* You will have a demonstrated knowledge of WHS policy and processes.
* You will be registered and insured to drive a motor vehicle, with a current unrestricted driver's licence.
About Us:
Catholic Healthcare is a values-based organisation that promotes the dignity, life, and spirituality of older people through connected and inclusive communities. We are committed to providing high-quality care to our clients, and we are seeking a Senior Community Services Manager who shares our values and is passionate about making a positive impact in the lives of others.
What We Offer:
* Opportunity to take on an exciting role within a high-performing team.
* Build a career with a successful and leading values-based organisation.
* Be part of a supportive and inclusive 'people-first' culture.
* NFP Salary packaging and Fitness Passport.
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