Administration Supervisor

4 weeks ago

Townsville, Queensland, Australia Aboriginal And Torres Strait Islander Legal Service Full time
About the Role

We are seeking an experienced Administration Supervisor to join our team at Aboriginal And Torres Strait Islander Legal Service. As an Administration Supervisor, you will play a crucial role in overseeing the day-to-day operations of our Townsville Office.

Key Responsibilities
  • Lead a team of administration professionals to ensure efficient office management and support for our legal practitioners.
  • Provide daily operational supervision and guidance to the administration team, including dealing with low-level employee matters within the team.
  • Liaise with the Regional Manager and staff with respect to key administrative tasks within the regional office.
  • Prepare court documents, complete online applications, and associated fees claims, and prepare legal correspondence.
  • Provide back up support to reception and other administration staff when required.
Requirements
  • Minimum three years' full-time experience in a professional services office environment as a Legal Secretary or Administration Supervisor/Manager.
  • Previous team supervision is essential.
  • Ability to use Microsoft Office in a Windows networked environment.
  • Experience in an Aboriginal service, Aboriginality and/or Torres Strait Islander identification is desirable.
  • Workplace Health and Safety qualification or current First Aid Certificate is desirable.
Selection Criteria
  • Alignment to the values and vision of ATSILS and an appreciation of and sensitivity to the challenges our clients have faced, and continue to face, in their fight for and their right to justice and equity.
  • Qualifications: a minimum three years' full-time experience in a professional services office environment as a Legal Secretary or Administration Supervisor/Manager.
  • Staff Supervision: previous team supervision is essential and includes, but not limited to, providing daily operational supervision and guidance to the administration team, including dealing with low-level employee matters within the team.
  • Legal secretarial and database support work: capacity to prepare court documents (including transcribing records of interviews, putting together client briefs, filing), complete online applications (data entry) and associated fees claims, and prepare legal correspondence.
  • Administration experience: liaising with the Regional Manager and staff with respect to key administrative tasks within the regional office.
  • Reception and administration back-up work: providing back up support to reception and other administration staff when required and includes providing culturally sensitive and efficient client services at reception to walk-in clients as well as those calling in by phone.
  • Security and safety: a willingness to undergo a Criminal Record Check to achieve a National Police Certificate (Australia-wide Disclosable Criminal History).

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