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Taxi Dispatcher for Dynamic Business

3 weeks ago

Whyalla, Australia beBeeCustomerService Full time $42,000 - $60,700

This is a Taxi Dispatch Operator role within a dynamic and family-owned business.

The ideal candidate will have excellent communication skills, strong customer service focus, and the ability to work well under pressure.

Responsibilities include delivering exceptional customer service, managing daily operations, and promoting a positive company image.

  • Key Responsibilities:
  • Provide professional customer service in-line with company policies
  • Deliver a level of service that exceeds customer expectations
  • Ensure smart working practices are followed to contribute to a smooth running operation
  • Promote a positive company image through excellent communication and interaction with customers
  • Identify and pursue lead opportunities
  • Maintain a helpful, polite, knowledgeable, and resourceful attitude at all times
Requirements:
  • Demonstrate excellent personal communication skills
  • Show a high level of customer service skills
  • Hold good record keeping skills
  • Hold an ability to listen and communicate effectively
  • Show an ability to remain calm under pressure
  • Have a solid understanding of the local area
  • Display good keyboard skills and computer knowledge
  • Be proficient in MS Office