Taxi Dispatch Operator

1 day ago

The Corporation of the City of Whyalla, Australia Des's Group Full time
Overview

Join our friendly team that contributes towards providing a valuable service to your community.

  • Opportunity to join a successful family owned business
  • Work with a passionate and forward-thinking team
  • Benefit from full training and support

This is a great opportunity for a motivated and customer service oriented person to become a vital part of a growing team within a family owned business. Deliver a level of service that exceeds our customers expectations and ensure customers receive professional and efficient service.

Des's Group is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive team. The right person will take advantage of the in house training and gain skills and experience. Our aim is to make starting work easy and enjoyable.

Reporting directly to the Call Centre Manager this position will have the responsibilities for the following:

Responsibilities
  • Provide a professional level of service in-line with company policies and procedures
  • Deliver a level of service that exceeds our customers expectations
  • Ensure smart working practices are followed to contribute to ensuring and maintaining a smooth running of the daily operations of the company
  • Promote and portray a positive image for the Company
  • Identify, seek and follow up lead opportunities
  • To be helpful, polite, knowledgeable and resourceful
  • Provide and maintain a safe workplace in accordance with WHS policies and procedures
Qualifications and Skills
  • Demonstrates well-developed personal communication skills
  • Have high level of customer service skills
  • Have good record keeping skills
  • Have the ability to listen and communicate well
  • Demonstrates an ability to remain calm under pressure
  • Have a good, sound working knowledge of the local town/city, streets, areas and activities
  • Have good keyboard skills and computer knowledge
  • Be proficient in MS Office

This is your opportunity to make your mark on the continued success of Des's Group. In return you will be part of a family owned business, who is dedicated to developing their people.

The role of a Taxi Dispatch Operator is a rewarding and responsible position within a growing dynamic company.

Please include a covering letter addressing the key criteria set out in the Job Description. This is an excellent opportunity if you are friendly, reliable, motivated and customer service oriented, well presented and flexible towards working hours.

Apply Now


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