Gig Space Attendant
7 days ago
About the Role
The YMCA WA is currently recruiting for Casual HQ GigSpace Attendants. This role will be based at our HQ Leederville location. As a Gig Space Attendant, you will provide exceptional customer service to patrons of the Gig space, ensuring a safe and positive experience for all.
Duties
- Monitor the use of the space, supervise patrons and musicians, and report any incidents to the HQ Gig Space Shift Lead.
- Ensure the room is clean and safe for patrons.
- Provide customer service, respond to enquiries from patrons, and resolve any issues in a professional manner.
- Sell and take pre-purchased tickets at the door.
- Verify that patrons allowed into the Gig space are adhering to the conditions of entry.
- Handle cash transactions and maintain accurate records.
- Assist the bands, sound technician, and Gig Space Shift Lead in the setup and pack down of events.
Essential Requirements
- Exceptional customer service skills, with the ability to handle diverse situations and patrons.
- Ability to work outside of normal working hours, including weekends and evenings.
- Demonstrated cash handling skills and strong mathematical ability.
- Ability to work as part of a team, supporting colleagues and contributing to a positive work environment.
About the YMCA WA
The YMCA WA is a not-for-profit organisation that believes in the power of inspired young people. We've been creating positive change and social impact in WA communities for over 110 years through our impactful youth and community programs, children's services, and health and wellness facilities.
We are part of the YMCA movement, the largest and oldest youth organisation in the world. We are committed to reinvesting any surpluses back into youth and community projects.
We believe when young people are inspired, they are powerful. We currently employ over 600 people and have 49 services state-wide, who are supported by our growing marketing team.
Benefits
- Supportive management and a positive work environment.
- Free employee assistance program to support your well-being.
- Career progression opportunities to help you grow and develop.
- Discounted corporate healthcare to support your physical and mental health.
- Join a passionate and dynamic team that is making a difference in the community.
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