Aquaculture Solutions Expert
1 week ago
A career-defining opportunity awaits a motivated and customer-focused individual to join our client as an Aquaculture Solutions Expert. This role offers the chance to make a meaningful impact on sustainable food production while working with innovative AI technology in the cutting-edge aquaculture industry.
About The OpportunityThe successful candidate will be responsible for building strong, long-term relationships with clients, gathering feedback for product improvement, and providing top-tier support via various channels. They will also deliver training sessions, create educational materials, and travel across Australia and New Zealand to offer on-site support and training.
Key Responsibilities:- Deliver exceptional customer service, ensuring high levels of satisfaction and retention
- Gather and analyse customer feedback to inform product development and improvement initiatives
- Collaborate with internal teams to develop and implement effective training programs
- Travel frequently to provide on-site support and training to customers in Australia and New Zealand
To succeed in this role, you will possess a qualification in aquaculture, marine biology, or a related field. Previous experience in customer support, preferably in the aquaculture or tech sectors, is highly valued. Strong communication, presentation, and problem-solving skills are essential, along with organisational skills and the ability to analyse customer feedback.
What's in it for You?- Makes a meaningful impact on sustainable food production
- Company vehicle or travel allowance provided as needed
- Career growth opportunities to develop and advance your skills
- Thrives in a dynamic, collaborative environment that fosters innovation
- Works with innovative AI technology in the cutting-edge aquaculture industry
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