Logistics Centre Support Specialist

3 weeks ago

Brisbane, Queensland, Australia Centurion Full time

The Opportunity:

Centurion is seeking a skilled Logistics Centre Support Specialist to join our team in our Spring Hill office. As a key member of our team, you will be responsible for ensuring efficient service delivery across all aspects of our business.

Culture and Benefits

  • A permanent full-time position is based at our well-established Spring Hill Depot.
  • Attractive team benefits, stability, and exciting national growth opportunities
  • Discounts on one of Australia's largest health insurance companies
  • Fast-growing organisation, with excellent training, progression, and support
  • Scheduled work Monday-Friday - relief role for shift coverage
  • One of Australia's largest privately owned Transport and Logistics Companies

Key Responsibilities:

  • Undertake activities in the Nexus Centre, guaranteeing efficient service delivery across all aspects of the business.
  • Communicate with drivers who may need to stop for a break due to fatigue events.
  • Communicate with service providers about any faulty devices, and follow through to ensure the faults are rectified
  • Monitor resources and demand, proactively identifying, managing, and escalating potential challenges or risks before they escalate into issues.
  • Interact and engage with internal and external stakeholders to ensure logistics and transport processes are managed
  • Maintain adequate coverage of Nexus Centre Officers on a daily basis, including fulfilling Wellness Centre Officer duties during leave or absenteeism as necessary.
  • Ensure compliance with all service level requirements, consistently meeting and exceeding established standards.

Requirements:

  • Demonstrate strong customer service skills, ensuring all interactions meet or exceed customer expectations.
  • Exhibit excellent critical thinking and problem-solving abilities to effectively address challenges and find optimal solutions.
  • Strong communication skills, both written and verbal
  • Proven intermediate computer skills
  • Excellent time management skills
  • Ability to work within a team environment and liaise with internal and external stakeholders
  • Ideally a background in transport, Logistics and Supply Chain industry experience

Why Centurion?

Centurion is one of Australia's largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 41 distribution centres and a fleet of more than 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values-driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity-rich communities of Australia.

Ready to take on a new challenge?

If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you. Click 'Apply' now or email recruitment@centurion.net.au

Before an offer of employment can be made, Centurion requires verification of Australian working rights and participation in a pre-employment medical.

Centurion encourages applications from diverse backgrounds, including Indigenous Australians and from people of all ages, genders and abilities.

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