Store Performance Director

2 days ago

Melbourne, Victoria, Australia beBeePerformance Full time $90,000 - $120,000
About The Role

The Cluster Manager plays a pivotal role in the retail leadership team, accountable for delivering exceptional results across their store portfolio. They execute the company's retail strategy, drive stores to embody the brand's representation, and foster an environment of excellence in customer service.

Key Responsibilities
  • Drive cluster performance by meeting sales and profit targets.
  • Ensure key retail metrics are met, including average transaction value, inventory productivity, conversion rates, loyalty program sign-ups, and wage percentage compared to sales.
  • Promote a culture of customer satisfaction by maintaining consistent customer experience standards.
  • Lead and develop teams, fostering a culture of growth and development.
  • Maintain visual merchandising presentation standards across all stores.
  • Oversee operations and ensure a safe working environment.

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