Chief Operations Manager

5 days ago

Hobart, Tasmania, Australia beBeeStrategic Full time $150,000 - $180,000

Job Title: Strategic Business Leader

Job Summary:

The primary strategic business leader is responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.

Key Responsibilities:

  • Ensures implementation of service strategy and initiatives to meet or exceed guest expectations, increase profit, and market share.
  • Holds property leadership team accountable for strategy execution and guides individual professional development.
  • Verifies that sales engines are leveraged, initiates independent and proactive sales activities to generate demand.
  • Builts owner loyalty through proactive communication, setting and managing expectations, delivering solid business results.
  • Actively involved in the local community, builds strong relationships with local officials, businesses, and customers.

Candidate Profile:

Required Skills and Qualifications:

  • 10+ years progressive experience in the hotel industry, preferred prior GM experience in similar size hotels.
  • Excellent food, beverage, event management, rooms operations, revenue management, human resources, and quality assurance skills.
  • Demonstrated ability to operate in a matrix organization, leverage centralized organizational resources.
  • Ability to independently manage multiple projects simultaneously.
  • Demonstrated ability to deliver results in adverse conditions, faced with complexity and ambiguity.

Preferred Skills and Knowledge:

  • Ability to creatively execute against strategy, drive results, create unique guest experiences, maximize revenue within brand framework.
  • Strong organization skills, financial management analytical skills.
  • Ability to evaluate business trends, determine applicability, modify business strategies accordingly.
  • Ability to take constructive action without relying on directions from others.
  • Ability to network, build relationships, grow the business.
  • Strong problem-solving skills, encourages new innovative solutions when appropriate.
  • Strong communication, influence consensus building negotiation skills.
  • Ability to effectively manage and support change.
  • Strong associate relations, customer relations skills, proven success in talent management manpower decisions.

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