ATM Service Specialist
2 weeks ago
- Full-time position available
- Located in the Northern Sydney area
- Start date available immediately
Company Overview:
Green Light is recognized as one of Australia's leading and rapidly expanding IT service providers. We deliver a comprehensive suite of IT solutions in Security, Infrastructure, and Systems Integration to a varied clientele across Australia, New Zealand, Southeast Asia, and Europe.
Position Overview:
We are seeking a Service Technician (ATMs) to join our consulting team in New South Wales. The ideal candidate will possess outstanding communication abilities and a genuine enthusiasm for assisting clients with their IT-related inquiries.
The Service Technician (ATMs) should be proactive and eager to learn, demonstrating excellent interpersonal skills to uphold the high standards of customer service expected on-site. Experience working independently at client locations is essential.
Key Responsibilities:
- Provide support for infrastructure and services, including hardware and physical devices.
- Diagnose issues and escalate them to the appropriate team for resolution.
- Maintain physical infrastructure, including ATMs and POS systems.
- Assist with customer device and application configurations.
- Collaborate with customers and staff to identify issues and propose solutions.
- A valid driver's license is required.
Qualifications:
- Proven experience in IT, hardware, or a background in mechanical or electrical engineering.
- Strong analytical, problem-solving, and organizational skills.
- Must have at least 2 years of full work rights in Australia.
- Ability to troubleshoot effectively and develop innovative solutions.
- Excellent communication and client service skills.
- Familiarity with technical concepts and a willingness to thrive in a fast-paced, high-volume environment.
Application Process:
To express your interest, please click APPLY or reach out for a confidential discussion regarding this opportunity with Green Light Worldwide.
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