Front Desk Coordinator

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Part time $60,000 - $80,000

Job Title: Front Desk Coordinator

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Our organization is committed to delivering exceptional healthcare services that make a positive impact in the community. As a Front Desk Coordinator, you will play a crucial role in achieving this goal by providing high-level administrative and reception support to our Oral Health Program.

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About the Role:

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  • Provide exceptional customer service to clients, handling payments, appointments, interpreter bookings, and inquiries efficiently and accurately within our systems.">
  • Collate statistical program information required for regular reporting, both internally and externally to our organization.">
  • Proactively carry out program administration duties to support the program, including end-of-day financial reconciliation and other duties as required.">
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Key Selection Criteria:

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  • Qualifications: Secondary/tertiary qualifications or equivalent experience.">
  • Experience: At least 12 months of experience in a similar role within a public or private healthcare setting, with excellent customer service and complaint-handling experience.">
  • Skills: High level of computer proficiency, including MS Office Suite and databases, with superior administrative and organizational skills.">
  • Attributes: Ability to work with people from culturally diverse backgrounds, exemplifying professional and ethical conduct, with multilingual skills and the ability to speak a relevant community language being advantageous.">
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Benefits:

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  • Part Time, Permanent - 30.4 hours per week">
  • Generous salary packaging options">
  • Strong connection to community and innovation">
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How You Will Thrive:

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  • As a dedicated professional with a passion for delivering exceptional customer service in a healthcare setting.">
  • With your strong communication skills, combined with your ability to manage multiple tasks in a fast-paced environment.">

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