Retail Customer Service Associate

3 weeks ago


Rockhampton, Queensland, Australia Telstra Full time

About this role


We’re seeking a skilled Retail Sales Consultant to join our team in Rockhampton on a part-time basis.


As a Retail Sales Consultant, you will be the face of Telstra, providing exceptional customer service and sales support to our customers.


Key responsibilities



  • Deliver outstanding customer service and sales support to customers
  • Develop a deep understanding of Telstra products and services to provide informed solutions to customers
  • Work collaboratively with colleagues to achieve sales targets and KPIs
  • Continuously learn and develop skills to stay up-to-date with the latest technology and innovations

What we offer


Telstra offers a range of benefits, including:



  • Competitive salary and performance-related commission
  • 30% discount on Telstra services
  • Continuous training and development opportunities
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About you


To be successful in this role, you will have:



  • A passion for delivering exceptional customer service and sales support
  • Excellent communication and interpersonal skills
  • A strong ability to build relationships and work collaboratively with colleagues
  • A drive to learn and develop skills to stay up-to-date with the latest technology and innovations

How to apply



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