Senior Systems Administrator

4 weeks ago


Brisbane, Queensland, Australia Exclaim IT Full time

About the Role

Exclaim IT is seeking a highly skilled Senior Systems Administrator to support their Recording and Transcription Platform. The ideal candidate will have extensive knowledge of Microsoft platform administration and support practices for Azure and on-premises infrastructure.

Key Responsibilities

  • Provide support, maintenance, and incident response for the Recording and Transcription Platform.
  • Provide proactive technical management and support for recording servers, portable recording kits, and other recording hardware.
  • Respond to support requests with thorough investigation and diagnosis of incidents and undertake remedial action within agreed service level targets.
  • Configure, install, monitor, support, and manage the recording and transcription ICT environments by applying sound technical expertise.

Requirements

  • Highly developed Microsoft platform administration and support practices for Azure and on-premises infrastructure.
  • Extensive knowledge and experience working in an IT application support environment that supports and maintains critical services with demanding service level targets.
  • Sound understanding of ITIL processes, including incident and request management along with continuous improvement principles.

Additional Information

Please note that a National Police Check might be required as part of pre-employment screening.



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