Enterprise Client Success Partner

3 days ago

Sydney, New South Wales, Australia beBeeBusiness Full time $100,000 - $125,000
Job Description

Fenergo transforms financial institutions' fight against financial crime. Our FinCrime Operating System helps institutions move faster, act smarter, and stay safer across 120+ countries.

We believe in a world where financial institutions aren't just compliant—they're confident. Where technology doesn't just meet regulations—it stays ahead of them.

The Client Success team services our global client base. This team coordinates the post-sale customer lifecycle, enabling customers to achieve value realization through the adoption of Fenergo's product, retention, and growth.

Key Responsibilities:
  • Oversee the customer experience of a portfolio of clients with goals of adoption, retention, and growth.
  • Builds strong, trust-based relationships with key client stakeholders at the executive level, driving success with Fenergo's product and ensuring they receive maximum value throughout their lifecycle.
  • Use strategic thinking, consultative problem-solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases, and maximize their ROI with Fenergo.
  • Partner with multiple cross-functional internal teams (Sales, Professional Services, Customer Support, and Partners) to develop and execute Client Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions.
  • Be a Fenergo product expert and advisor to drive our clients' ability to adopt the most relevant features for their specific requirements successfully.

In this role, you will be a trusted advisor and primary relationship owner post-implementation. You will work with a portfolio of primarily corporate/enterprise-sized clients.

As a member of our Client Success team, you will have the opportunity to make a significant impact on our clients' success. You will be responsible for driving product adoption, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services.

  • Client Success Partner

    4 days ago

    Sydney, New South Wales, Australia Gartner Full time

    About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right...

  • Client Success Partner

    3 days ago

    Sydney, New South Wales, Australia Fenergo Full time

    About UsAt Fenergo, we're not just building software—we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game.We're more than a global leader in AI-powered client lifecycle management—we're...

  • Eero Enterprise Partner Success Manager

    3 days ago

    Sydney, New South Wales, Australia beBeePartnerSuccess Full time $180,000 - $250,000

    We strive to deliver exceptional value to our enterprise partners through a seamless onboarding experience, timely issue resolution, and effective eero deployment.Main Responsibilities:Establish industry benchmarks for partner engagement, needs assessment, and prioritized eero workflow optimization.Oversee all aspects of the partner success process for...

  • Client Partner

    3 hours ago

    Sydney, New South Wales, Australia IT Integrity Full time

    Be among the first 25 applicantsOverviewIT Integrity is a Vendor Agnostic company with a wide range of technology expertise, fostering strong ties with industry leaders without financial obligations, ensuring our clients' interests are always the priority.About the RoleClient partners advise and support clients, offering solutions and tactics to help achieve...

  • Client Partner

    20 minutes ago

    Sydney, New South Wales, Australia IT Integrity Full time

    Be among the first 25 applicants Overview IT Integrity is a Vendor Agnostic company with a wide range of technology expertise, fostering strong ties with industry leaders without financial obligations, ensuring our clients' interests are always the priority. About the Role Client partners advise and support clients, offering solutions and tactics...

  • Client Partner

    3 weeks ago

    Sydney, New South Wales, Australia IT Integrity Pty Ltd Full time

    Established 2001 with a Core Ethos to help clients identify technology investments that underpin commercial outcomes - IT Integrity is a partner in our client's success.20+ years of Merger & Acquisition and Capital Works experienceFounding clients Pfizer & ALDI Stores (still clients today) IT Integrity has led large scale global M&A activity, designed and...

  • Client Partner

    3 weeks ago

    Sydney, New South Wales, Australia IT Integrity Pty Ltd Full time

    Established 2001 with a Core Ethos to help clients identify technology investments that underpin commercial outcomes - IT Integrity is a partner in our client's success.20+ years of Merger & Acquisition and Capital Works experienceFounding clients Pfizer & ALDI Stores (still clients today) IT Integrity has led large scale global M&A activity, designed and...

  • Client Partner

    3 weeks ago

    Sydney, New South Wales, Australia IT Integrity Pty Ltd Full time

    Established 2001 with a Core Ethos to help clients identify technology investments that underpin commercial outcomes - IT Integrity is a partner in our client's success.20+ years of Merger & Acquisition and Capital Works experienceFounding clients Pfizer & ALDI Stores (still clients today) IT Integrity has led large scale global M&A activity, designed and...

  • Client Success Manager

    3 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the role:The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective...

  • Client Success Manager

    4 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    About the role:The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective...