Retail Store Leader

2 weeks ago

Toowoomba, Queensland, Australia beBeeCustomerService Full time $72,000 - $84,000

About This Role

We are seeking an experienced leader to manage a retail store. As a Customer Service Manager, you will oversee your team to deliver exceptional customer service and sales results.

Your Responsibilities

  • Drive your team to achieve operational excellence and service standards
  • Develop and implement strategies with your team to meet goals and objectives
  • Maintain high levels of customer satisfaction through coaching and mentoring
  • Resolve customer complaints in a professional and timely manner
  • Create a safe working environment for customers and employees

The Ideal Candidate

  • Prior experience in retail leadership with a focus on customer service and team management
  • A strong understanding of visual merchandising and store presentation principles
  • Ability to motivate and develop a team to achieve their best
  • Excellent communication and problem-solving skills

What We Offer

  • A competitive salary and superannuation package
  • A rotating roster with regular breaks and time off
  • A generous parental leave policy and support
  • Access to corporate rates on travel, accommodation, and other benefits

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