Funeral Experience Coordinator

1 month ago


Brisbane, Queensland, Australia Bare Cremation Full time

Bare Cremation is revolutionizing the funeral industry by providing an affordable and stress-free service to Australians.

With a vision to give everyone access to a simple and inexpensive funeral, Bare Cremation has built an entirely online planning experience for families in need and those looking to prepay their funeral in advance.

This transformation requires exceptional individuals who can deliver great customer experiences, making them our first point of contact for existing and new customers.

The Funeral Experience Coordinator will be responsible for:

  • Managing inbound calls from families seeking guidance and assistance in arranging a funeral.
  • Coordinating the logistics of funeral delivery with our state-based service providers and communicating with families to ensure they're comfortable with the process.
  • Providing comprehensive support to families, ensuring their end-of-life planning experience is exceptional.
  • Contributing to content and resources we provide customers, empowering them with knowledge and support.

To succeed in this role, you'll need:

  • A strong passion for helping people in their greatest time of need.
  • Dedication to delivering outstanding customer experiences.
  • Commitment to ensuring people experience end-of-life planning with compassion and respect.
  • Autonomy and ambition to drive results.
  • Strong attention to detail and ability to work methodically under pressure.
  • A valid driver's license and residency within 50km of a major city.

At Bare Cremation, we offer a competitive salary around $80,000 per annum, along with amazing career growth potential, lots of autonomy, and attractive perks. We're transforming an industry that matters, and we believe you should join us on this journey.



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