Product Owner: Bespoke Solutions Expert

1 week ago

Canberra, ACT, Australia Local Peoples Full time

Local Peoples is a strategic research and design studio based in Melbourne and Canberra. We design healthy, resilient and resourceful communities as a certified B-Corporation with a strong focus on our social, environmental and economic impact.

We are looking for an experienced Product Owner to join our team as embedded members with our prestigious Government client in the ACT. The Product Owner will be responsible for ensuring the capability developed in a multi-disciplinary agile development team achieves value for the client agency's business areas and end-users.

The Product Owner will work closely with business SMEs, service designers, BA, delivery managers and other product management staff to ensure best practice design and development standards are applied and that solutions for modernised products and services meet standards of quality. You will become a key member of the Product Management Centre of Excellence (CoE), which includes other Product Owners, Product Managers, and other product staff responsible for assurance and solution management.

You will be responsible for coaching and mentoring product staff seconded from business areas in the discipline of product management, and providing expertise on best practice product management to the broader CoE. The Product Owner will bring proven expertise in managing a bespoke product throughout the product development lifecycle. In particular, you will be experienced in service and solution design in the early phases of product development and able to lead a design process.

Responsibilities:

  • Be a Product Owner for one or multiple bespoke products, following product management best practice to prioritise work in order to deliver maximum value.
  • Working with a delivery manager, lead a multi-disciplinary agile team through the design, build, test and release of bespoke products.
  • Become a subject matter expert on the product and be an ambassador for the product to the rest of the program and agency.
  • Develop and coach other product staff seconded from internal business areas.
  • Provide expertise and advice to the Product Management Centre of Excellence (CoE).
  • Design the solution components in line with scope and associated parameters ensuring the design is fit for purpose at each stage.
  • Liaise with internal program stakeholders including design leads, technical leads, solution architects, enterprise architects as part of developing the overall design, development, and implementation of products.
  • Facilitate internal AEC stakeholder engagement related to design of system components.
  • Identify risks and issues providing support for mitigation where needed.
  • Provide input to the overall program schedule identifying key milestones and resource requirements related to product design execution.
  • Work closely with the Delivery Manager and Product Manager to ensure on time and efficient delivery.

Essential Skills Experience:

  • Significant experience in product development in supervisory capacity in a Product Owner or Product Manager position, including coaching and development of less experienced product staff.
  • Significant experience in the solution design of bespoke solutions, with an ability to refine scope based on user insights, business need and technical complexity.
  • Strong networking skills and an ability to work collaboratively with internal and external stakeholders.
  • Proven ability to become a subject matter expert in a new field.
  • Proven ability to communicate effectively whilst responding to stakeholder needs and expectations across a geographically dispersed network.
  • Analytical abilities with the ability to obtain accurate conclusions and apply innovative initiatives while contributing to strategic objectives.
  • Ability to manage business expectations while achieving outcomes.
  • Demonstrated personal integrity whilst achieving results within legislative and policy parameters.

Benefits:

  • We are experts in team design and augmentation - supporting with the right skills and experience at the right time.
  • We are leaders in the human centred design space with diverse design skills across brand design, service design, User interface (UI) and User experience (UX) design, design research, communications and place design.
  • We are a certified B-Corporation and prioritise the social, environmental and economic impact of our work.
  • Our people always have the full support of the studio to call upon for design thinking, tools and tips, so you are not just getting access to one bright mind, but a collective of many with diverse and deep experiences.
  • We are top tier talent who are experienced and incredibly passionate about supporting the impact of your agency and the public sector.

Salary: $120,000 - $150,000 per year

Location: Canberra, ACT

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