
Senior Dining Operations Executive
1 week ago
We are seeking an experienced Restaurant Manager to lead our team with expertise in customer experience, workplace culture, and financial results.
Key Responsibilities:- Ensure that the team provides exceptional customer service at all times.
- Be a strong leader, creative, and self-motivated, with a hands-on approach to management.
- Have an outgoing personality, positive attitude, and initiative.
- Lead from the front with a leadership style that is authentic, engaging, and supportive.
The ideal candidate will have experience working in a busy restaurant or quality venue in a customer-facing role. They will also possess high levels of planning, organizational, and decision-making skills, as well as knowledge of all operations and compliance.
Some key tasks and responsibilities include:
Key Tasks and Responsibilities:- Training, developing, and driving the team to deliver positive and memorable customer experiences.
- Hiring new team members and onboarding them.
- Managing staff performance reviews, rostering staff, resolving employee issues, including grievances.
- Ensuring food, beverages, and desserts are prepared, presented, and served to the highest standard.
- Ordering stock from various suppliers.
- Administrative duties such as paperwork, cash handling, payroll, and reviewing policies.
- Managing daily and weekly cleaning of production areas, dining room, and general restaurant.
- Ensuring safety and security standards are recognized and upheld, and employees are effectively trained in Workplace Health and Safety.
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